Miller Custom Exteriors is one of the country’s oldest seamless siding installation companies. We have offered this and many other home exterior improvements since 1976. Our business traces its history to 1964 when founder Jacob Miller Jr. started building pole buildings with the Curry Lumber Company of Wooster, Ohio. In 1974, his company Benton Builders became a separate corporation and continued serving the area with pole building construction. With over fifty years under our belts, our roofing contractors in Ohio are certainly experienced!
By the late 1970s, Jacob began looking for alternatives to what he saw as an inferior exterior wall product: vinyl siding. He found that alternative in seamless aluminum siding. However, it would be another 10 years before the company joined the ABC Seamless franchise family and began offering seamless steel siding and a full range of exterior products. This included seamless gutters, replacement windows, soffit and fascia and entrance doors. We then expanded to metal roofing and asphalt roofing with experienced roofing contractors, offering our services in the Wooster, Canton, and Ashland, Ohio, areas.
In 2008, ABC Seamless of Northeast Ohio (also known as ABC Seamless of Fredericksburg) changed its name to Miller Custom Exteriors to embrace our family involvement and heritage. In addition, to inform the public of the full breadth of our services. ABC Seamless Siding is only the brand of two products we install. We hope that our mission statement: “We do it right, or we do it over,” puts into words our strong belief in giving our customers the absolute best value for their money.
Today, we continue to focus our money and growth on our installers. Compared to many companies our size in home improvement, our marketing budget is pretty small because we want to pay our installers a good wage. We believe that a happy, secure worker takes the time needed to do the work right without cutting corners. Which in turn makes customers happy. As a result, over 60% of our business comes from repeat customers, people they refer to us, and their friends and family.
With over 50 years of proven experience, Miller Custom Exteriors sets the standard for companies across the USA and roofing contractors in Ohio. In 2001, Miller Custom Exteriors was awarded the National Contractor of the Year Award by the National Association of the Remodeling Industry (NARI) for a Canton, Ohio, home renovation project.
In 2002 Miller Custom Exteriors was also recognized as a distinguished “Big 50” remodeling company by Remodeling Magazine. This award is based on customer satisfaction and overall business practices. According to President Lorin Miller, “the highest honor bestowed on Miller Custom Exteriors is from our loyal customers who are not only committed to our products and service but also refer many of their friends. More than half of our business is referrals to or from previous customers. Without that support, we wouldn’t be able to build the business we have today.”
Our mission is to provide the best home improvement experience possible. We don’t always succeed, but we will do whatever it takes to correct any problems and satisfy the homeowner.
Since 1995, we have qualified for the Qualified Remodeler Top 500 and Remodeling Magazine 550.
In 2001 we were named the ABC Seamless’ National Franchise of the Year and, in 2013, received awards for the ABC Seamless’ President’s Award & Largest Volume Franchise Nationwide.
Miller Custom Exteriors is a genuine family company. Five brothers are involved in the business with Ed and Lorin, sharing ownership and management duties, while the other brothers manage production crews. Our company also has 20-plus employees in production, sales, service and office positions. One of the areas we pride ourselves on is having skilled and professionally trained employees who are dedicated to quality and service.
The accidental death of Jacob Miller at his home in 2002 has further strengthened our resolve to follow his ideals and values. We are committed to Jacob’s approach of always doing the right thing no matter the cost or outcome, and we believe that’s what will make us a better company in the future.
Miller Custom Exteriors takes a low-pressure approach to sales, allowing potential customers the opportunity to analyze products and talk with previous customers before making a decision.