Metal Roofing contractors in Ohio – Crew Standards

3 minutes estimated reading time

Updated on January 11th, 2024

Picture of Miller Custom Exteriors
Miller Custom Exteriors

Driving down the streets of any northeast Ohio town, one can see various groups of contractors at work on homes, installing roofing, siding, windows, and gutters or completing repair jobs for the homeowner. But what sets one metal roofing contractor crew apart from another when it comes to working on your home? In my opinion, actually, there are a lot of things.

First is the appearance of the crew. Many crews are not required to conform to any kind of dress code. Some simply wear work clothes; others are permitted to remove shirts to work on hot summer days. Some crews, however, wear uniforms and are committed to professional work attire, requiring the name of the company to be displayed on their clothing and showing that they are a working part of a company. This kind of work attire holds a crew accountable to a work standard – donning company clothing creates a feeling of unity on the company and holds a crew to higher performance standard when wearing the company name. In addition, company work attire identifies the crew to the homeowner and neighbors, and will lessen the likelihood of false identification and fraud.

Secondly, some crews will permit tobacco use on the job, while others do not. For some families, this of course may not be an issue, but for those families to whom this matters, it is an important standard to which the family holds a value. In many professional industries, tobacco use in not permitted on the job site, and metal roofing contractors in your Ohio home should show no less consideration for your family and your property if this is something that is important to your family.

Third – the interaction of the crew with the residents of the home is paramount. Customer testimony is evidence of the standard of respect and commitment to the job site. When a satisfied customer writes in to a company and says, “There is so much we could say about the crews that worked on our home. From the spouting & roofing crews to your awesome siding crew. James and Mick worked so hard every day and in very hot conditions. We never heard grumbling or a cross word. What can we say about the expertise of James? Wow! We were totally impressed at the skill level he brought” it is evident that the crew works to please the homeowner. On the other hand, of reviews are found stating things such as “On top of not coming back when they were supposed to, the crew also left gaps between the windows and frame to where outside cold air was blowing into my home” (https://www.my3cents.com/showReview.cgi?id=110648) as a customer, you will want to investigate the company further to ensure that they are able to deliver the standard of service you are looking for.

How can you find out about the crew that will be coming to install your metal roof on your Ohio home? Ask your sales representative to discuss the crew standards or ask to see a jobsite in progress. You can even ask to speak to your crew leader, or research customer testimonials online. The better Business Bureau will also have information on any complaints received about the company you choose. By doing a little bit of homework, you are much more likely to choose a metal roofing contractor in Ohio that will give you complete satisfaction on the work done on your home.

Miller Custom Exteriors has over 50 years of experience serving Canton, Massilon, Stark County, Ohio, and surrounding areas. Contact us online or call us today at 800-589-4905 to discuss your next home improvement project.

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